Services // Managed IT Services

Managed IT Services is a professional service designed to give you peace-of-mind. This service forms your Managed Services Plan (MSP) for your organisation, ensuring that your IT systems are supported, up-to-date and performing as desired.

For a fixed monthly price this service includes system monitoring, proactive maintenance and troubleshooting support across your entire server, workstation and network environment.

Managed IT Services from ITLX provides a dedicated team of accredited engineers to support your organisation’s IT network infrastructure and end users. 


SERVICE FEATURES AND BENEFITS

High Availability + minimal downtime symbol-check.png 
Onsite & Remote Support Engineers  symbol-check.png
Server, Workstation and Network Support  symbol-check.png
Service Level Agreement (SLA)  symbol-check.png
Performance Monitoring  symbol-check.png
Low Risk and high efficiency  symbol-check.png
Backup Systems monitoring  symbol-check.png
Dedicated Online HelpDesk System  symbol-check.png
Support Portal & Ticket Tracking  symbol-check.png
Monthly Service Reports  symbol-check.png
Fixed IT Management and Support Costs  
Proactive Partnership  

 

Contact us for more information and additional assistance on this technology.

Ph: 03 9331 7831

Email: webenquiries@itlx.com.au